Terms of service

Effective Date: 25 May 2025

Welcome to Moxipak! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Moxipak is an Australian business operating under ABN 48 679 372 199. 

Moxipak Pty Ltd
Moxipak@outlook.com

PO Box 5022 
GARRAN ACT 2605

2. Eligibility

To purchase from Moxipak, you must be at least 18 years old or have permission from a parent or legal guardian. By using our site, you confirm you meet this requirement.

3. Products and Descriptions

We aim to display our products, pricing, and descriptions as accurately as possible. However, we do not guarantee that all information is error-free. We reserve the right to correct errors and update information at any time without prior notice.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise specified. We accept major credit cards, PayPal, and other secure payment methods listed at checkout.

We reserve the right to change pricing at any time. Orders are only confirmed once payment has been received and you receive an order confirmation email.

5. Shipping and Delivery

We offer shipping within Australia through Australia Post. Estimated delivery times are provided during checkout but may vary due to external factors.

Please ensure your delivery address is accurate. Moxipak is not responsible for lost items due to incorrect address details provided by you.

6. Returns and Refunds

We comply with the Australian Consumer Law, which provides you with guarantees for faulty, damaged, or not-as-described products.

You may be eligible for a refund or exchange if your item is:

  • Faulty or damaged

  • Significantly different from the description

  • Doesn’t do what we said it would

For change-of-mind returns, please refer to our Returns Policy. Return shipping costs for change-of-mind returns are the responsibility of the customer.

7. Intellectual Property

All content on the Moxipak website—including text, images, logos, graphics, and software—is the property of Moxipak or its content suppliers and is protected by intellectual property laws.

You may not use, reproduce, or distribute our content without our written permission.

8. User Conduct

You agree not to:

  • Use our site for unlawful purposes

  • Violate the rights of others

  • Interfere with the site's operation

  • Upload malicious code or viruses

We reserve the right to terminate your access if you breach these terms.

9. Limitation of Liability

To the fullest extent permitted by law, Moxipak shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms limits your rights under the Australian Consumer Law.

10. Privacy

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, available on our website.

11. Changes to These Terms

We may update these Terms at any time. Changes take effect once posted on our website. Continued use of our services after changes are posted indicates your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the exclusive jurisdiction of its courts.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 moxipak@outlook.com

By using our site, you agree to the above Terms of Service. Thank you for shopping with Moxipak!

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